FPT AI Chat provides a platform to create and manage chatbots with a user interface. Covering from natural language processing to dialog management, the system offers a complete bot solution that can integrate with and communicate on various platforms, automating conversations, bringing more sales leads, scaling operations while increasing customer satisfaction.
Automatically respond to tens of thousands of customer requests at the same time, helping businesses save up to 60% of operating costs.
Enhance the experience
Deliver a fast and new customer experience with chatbots capable of accurately understanding user intent in Vietnamese (abbreviations, dialects, etc.) and extended to other languages (English, Japanese) ).
easy to use and manage
Optimal conversation management and construction interface makes it easy to create and upgrade the quality of Smart Chatbots.
Compatible and extensible
Easily integrate with enterprise systems through API protocol, flexible on-cloud or on-premise deployment. The cloud platform allows flexible scalability and handles thousands of customer intents at the same time.