Support Center

Owner information

I. General Policy & Regulations

FPT Cloud is owned by Smart Cloud Co., Ltd - a breakthrough solution provider that operates businesses using Artificial Intelligence and Cloud Computing platforms, through focusing on building a solid technology foundation, develop a diversified product ecosystem, reaching out to the world. E-commerce website  https://fptcloud.com/  managed by Smart Cloud Co., Ltd., with the aim of providing full information about Cloud Computing products and solutions to businesses, helping businesses Businesses deploy digital transformation solutions quickly, saving initial investment costs and improving operational efficiency.

When you visit our website, you agree to the terms set forth on the website. The website reserves the right to change, modify, add or omit any part of the Terms and Conditions of Use, at any time, the changes effective immediately upon posting on the website without notice. advance notice. Please check back often to stay up to date with our changes.

1. Accept the Conditions of Use

2. The nature of the information displayed

The content displayed on the website  https://fptcloud.com/  is for the purpose of clarifying information about products and services that FPT Smart Cloud is providing. Other relevant information to serve the needs of the Customer's inquiry is clearly stated the source of the source.

II. Terms and forms of payment

You can pay online by Visa, Master, or Debit cards. Please transfer money to the following account:

Account name: FPT Smart Cloud Co., Ltd

Account number: 20138138901

Bank: Pioneer Joint Stock Trade

III . Service setting policy

Customers can create their own accounts in the "Register" section to purchase services on  https://fptcloud.com/ . Contact hotline or email: [email protected] for support.

IV. Process of using the service

Customers create an account on the website  https://fptcloud.com/ , then log in to the created account. Next, select “Create Project” to name the new project, then select the service to use. From here, customers can try FPT Cloud's services or purchase services.

V. Exchange/Return and Refund Policy

Once the Customer starts to register to use the service, it will not be canceled, changed or refunded under any circumstances.

BECAUSE. Warranty and maintenance policy

The service we provide is an online service, so there is no such policy. We ensure to fully and accurately comply with the Service Quality Commitment signed with the Customer regarding technical support, complaints, compensation, etc.

Policies and regulations

I. General Policy & Regulations

FPT Cloud is owned by Smart Cloud Co., Ltd - a breakthrough solution provider that operates businesses using Artificial Intelligence and Cloud Computing platforms, through focusing on building a solid technology foundation, develop a diversified product ecosystem, reaching out to the world. E-commerce website  https://fptcloud.com/  managed by Smart Cloud Co., Ltd., with the aim of providing full information about Cloud Computing products and solutions to businesses, helping businesses Businesses deploy digital transformation solutions quickly, saving initial investment costs and improving operational efficiency.

When you visit our website, you agree to the terms set forth on the website. The website reserves the right to change, modify, add or omit any part of the Terms and Conditions of Use, at any time, the changes effective immediately upon posting on the website without notice. advance notice. Please check back often to stay up to date with our changes.

1. Accept the Conditions of Use

2. The nature of the information displayed

The content displayed on the website  https://fptcloud.com/  is for the purpose of clarifying information about products and services that FPT Smart Cloud is providing. Other relevant information to serve the needs of the Customer's inquiry is clearly stated the source of the source.

II. Terms and forms of payment

You can pay online by Visa, Master, or Debit cards. Please transfer money to the following account:

Account name: FPT Smart Cloud Co., Ltd

Account number: 20138138901

Bank: Pioneer Joint Stock Trade

III . Service setting policy

Customers can create their own accounts in the "Register" section to purchase services on  https://fptcloud.com/ . Contact hotline or email: [email protected] for support.

IV. Process of using the service

Customers create an account on the website  https://fptcloud.com/ , then log in to the created account. Next, select “Create Project” to name the new project, then select the service to use. From here, customers can try FPT Cloud's services or purchase services.

V. Exchange/Return and Refund Policy

Once the Customer starts to register to use the service, it will not be canceled, changed or refunded under any circumstances.

BECAUSE. Warranty and maintenance policy

The service we provide is an online service, so there is no such policy. We ensure to fully and accurately comply with the Service Quality Commitment signed with the Customer regarding technical support, complaints, compensation, etc.

General trading conditions

I. General Policy & Regulations

FPT Cloud is owned by Smart Cloud Co., Ltd - a breakthrough solution provider that operates businesses using Artificial Intelligence and Cloud Computing platforms, through focusing on building a solid technology foundation, develop a diversified product ecosystem, reaching out to the world. E-commerce website  https://fptcloud.com/  managed by Smart Cloud Co., Ltd., with the aim of providing full information about Cloud Computing products and solutions to businesses, helping businesses Businesses deploy digital transformation solutions quickly, saving initial investment costs and improving operational efficiency.

When you visit our website, you agree to the terms set forth on the website. The website reserves the right to change, modify, add or omit any part of the Terms and Conditions of Use, at any time, the changes effective immediately upon posting on the website without notice. advance notice. Please check back often to stay up to date with our changes.

1. Accept the Conditions of Use

2. The nature of the information displayed

The content displayed on the website  https://fptcloud.com/  is for the purpose of clarifying information about products and services that FPT Smart Cloud is providing. Other relevant information to serve the needs of the Customer's inquiry is clearly stated the source of the source.

II. Terms and forms of payment

You can pay online by Visa, Master, or Debit cards. Please transfer money to the following account:

Account name: FPT Smart Cloud Co., Ltd

Account number: 20138138901

Bank: Pioneer Joint Stock Trade

III . Service setting policy

Customers can create their own accounts in the "Register" section to purchase services on  https://fptcloud.com/ . Contact hotline or email: [email protected] for support.

IV. Process of using the service

Customers create an account on the website  https://fptcloud.com/ , then log in to the created account. Next, select “Create Project” to name the new project, then select the service to use. From here, customers can try FPT Cloud's services or purchase services.

V. Exchange/Return and Refund Policy

Once the Customer starts to register to use the service, it will not be canceled, changed or refunded under any circumstances.

BECAUSE. Warranty and maintenance policy

The service we provide is an online service, so there is no such policy. We ensure to fully and accurately comply with the Service Quality Commitment signed with the Customer regarding technical support, complaints, compensation, etc.

Shipping and trading conditions

I. General Policy & Regulations

FPT Cloud is owned by Smart Cloud Co., Ltd - a breakthrough solution provider that operates businesses using Artificial Intelligence and Cloud Computing platforms, through focusing on building a solid technology foundation, develop a diversified product ecosystem, reaching out to the world. E-commerce website  https://fptcloud.com/  managed by Smart Cloud Co., Ltd., with the aim of providing full information about Cloud Computing products and solutions to businesses, helping businesses Businesses deploy digital transformation solutions quickly, saving initial investment costs and improving operational efficiency.

When you visit our website, you agree to the terms set forth on the website. The website reserves the right to change, modify, add or omit any part of the Terms and Conditions of Use, at any time, the changes effective immediately upon posting on the website without notice. advance notice. Please check back often to stay up to date with our changes.

1. Accept the Conditions of Use

2. The nature of the information displayed

The content displayed on the website  https://fptcloud.com/  is for the purpose of clarifying information about products and services that FPT Smart Cloud is providing. Other relevant information to serve the needs of the Customer's inquiry is clearly stated the source of the source.

II. Terms and forms of payment

You can pay online by Visa, Master, or Debit cards. Please transfer money to the following account:

Account name: FPT Smart Cloud Co., Ltd

Account number: 20138138901

Bank: Pioneer Joint Stock Trade

III . Service setting policy

Customers can create their own accounts in the "Register" section to purchase services on  https://fptcloud.com/ . Contact hotline or email: [email protected] for support.

IV. Process of using the service

Customers create an account on the website  https://fptcloud.com/ , then log in to the created account. Next, select “Create Project” to name the new project, then select the service to use. From here, customers can try FPT Cloud's services or purchase services.

V. Exchange/Return and Refund Policy

Once the Customer starts to register to use the service, it will not be canceled, changed or refunded under any circumstances.

BECAUSE. Warranty and maintenance policy

The service we provide is an online service, so there is no such policy. We ensure to fully and accurately comply with the Service Quality Commitment signed with the Customer regarding technical support, complaints, compensation, etc.

Payment methods

I. General Policy & Regulations

FPT Cloud is owned by Smart Cloud Co., Ltd - a breakthrough solution provider that operates businesses using Artificial Intelligence and Cloud Computing platforms, through focusing on building a solid technology foundation, develop a diversified product ecosystem, reaching out to the world. E-commerce website  https://fptcloud.com/  managed by Smart Cloud Co., Ltd., with the aim of providing full information about Cloud Computing products and solutions to businesses, helping businesses Businesses deploy digital transformation solutions quickly, saving initial investment costs and improving operational efficiency.

When you visit our website, you agree to the terms set forth on the website. The website reserves the right to change, modify, add or omit any part of the Terms and Conditions of Use, at any time, the changes effective immediately upon posting on the website without notice. advance notice. Please check back often to stay up to date with our changes.

1. Accept the Conditions of Use

2. The nature of the information displayed

The content displayed on the website  https://fptcloud.com/  is for the purpose of clarifying information about products and services that FPT Smart Cloud is providing. Other relevant information to serve the needs of the Customer's inquiry is clearly stated the source of the source.

II. Terms and forms of payment

You can pay online by Visa, Master, or Debit cards. Please transfer money to the following account:

Account name: FPT Smart Cloud Co., Ltd

Account number: 20138138901

Bank: Pioneer Joint Stock Trade

III . Service setting policy

Customers can create their own accounts in the "Register" section to purchase services on  https://fptcloud.com/ . Contact hotline or email: [email protected] for support.

IV. Process of using the service

Customers create an account on the website  https://fptcloud.com/ , then log in to the created account. Next, select “Create Project” to name the new project, then select the service to use. From here, customers can try FPT Cloud's services or purchase services.

V. Exchange/Return and Refund Policy

Once the Customer starts to register to use the service, it will not be canceled, changed or refunded under any circumstances.

BECAUSE. Warranty and maintenance policy

The service we provide is an online service, so there is no such policy. We ensure to fully and accurately comply with the Service Quality Commitment signed with the Customer regarding technical support, complaints, compensation, etc.