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Secure, unlimited storage to ensures efficiency as well as high and continuous data access demand.
Virtual server integration for 3D Rendering, AI or ML
Enhance application capacity and availability.
Secure your exclusive advance order today and gain priority access to an all-inclusive stack for AI development, driven by NVIDIA’s powerful technology!
FPT Web Application Firewall provides powerful protection for web applications
Advanced virtual server with rapid scalability
Backup and restore data instantly, securely and maintain data integrity.
Advanced virtual server with rapid scalability
Secure your exclusive advance order today and gain priority access to an all-inclusive stack for AI development, driven by NVIDIA’s powerful technology!
Enhance application capacity and availability.
Backup and restore data instantly, securely and maintain data integrity.
Recovery, ensuring quick operation for the business after all incidents and disasters.
Diverse throughput and capacity to meet various business workloads.
Secure, unlimited storage to ensures efficiency as well as high and continuous data access demand.
FPT Web Application Firewall provides powerful protection for web applications
Intelligent and Comprehensive Virtual Web Application Firewall - Security Collaboration between FPT Cloud and Penta Security.
The Next generation firewall security service
Easily store, manage, deploy, and secure Container images
Safe, secure, stable, high-performance Kubernetes platform
Provided as a service to deploy, monitor, backup, restore, and scale MongoDB databases on cloud.
Provided as a service to deploy, monitor, backup, restore, and scale Redis databases on cloud.
Provided as a service to deploy, monitor, backup, restore, and scale PostgreSQL databases on cloud.
The service automatically initiates, maintains, manages, and protects APIs of any sizes.
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SSI Securities
Automate online support with chatbot FPT.AI
Success Story
Enterprise introduction
SSI Securities Joint Stock Company (SSI-House) is one of the oldest operating companies in the Vietnamese stock market. With outstanding advantages in human resources, partner network and financial potential, up to now, SSI has been firmly in the position of No. 1 securities company with the most attractive brand value and reputation in the market.
SSI is proud to be one of the securities companies that is always a pioneer in innovating and creating products and services, in order to provide the best value to customers. Facing the opportunities and challenges of the market in the new development phase, SSI boldly applies the most advanced technology solutions to automate work processes.
Challenges
Traffic is increasing day by day
Every month, SSI has millions of new visitors through channels such as Facebook, website... and they have "dozens" of questions that need to be answered.
Large and repetitive workload
Questions from customers related to common problems such as: How can I open an SSI account? What are SSI funds?...
Waste of time and resources
It is necessary to quickly answer information for customers, and reduce the load of repetitive, time- and energy-consuming activities for the consulting team.
Solutions
Chatbot application to provide basic information
The virtual agent is capable of providing basic information about the SSI company, the investment fund packages SSI is deploying, or simply the addresses of transaction branches.
Automatically answer frequently asked questions
Customers can view detailed information about each investment package and ask the bot to answer questions related to that investment package.
Benefit
Consult customers quickly, 24/7, anytime, anywhere
Chatbot AI is ready to advise and answer customers in the right focus and details immediately, 24/7, anytime, anywhere.
Enhance customer experience
Thanks to the intelligent Virtual Assistant, SSI customers don't need to wait for hours for their questions to be answered.
Reduce operating costs, save manpower
Automate repetitive question-answering tasks, giving consultants more time to focus on tasks that require more expertise.
The AI assistant on FPT Cloud has helped SSI automate repetitive question-answering tasks, giving consultants more time to focus on tasks that require more expertise.
