Add Credits
Add Credits
Updated on 18 Jul 2025

To start using the AI Factory services with the PAYG billing plan, you need to buy credits first.

Follow the instructions below:

  1. In the left-side menu, click Billing under the Account section

  2. Click the Add credit button Alt text

  3. In the Add Credit pop-up, you can select a suggested amount or enter the amount of credits you want to add to your balance. *A minimum amount is required—you can't add less. Alt text

  4. Then select a payment method:

    • VNPay: Only supports the Vietnam region and Vietnamese dongs. You will complete the transaction on the VNPay checkout website.
    • Stripe: Enter the card details in the pop-up window to proceed with the payment. All transactions are securely processed by Stripe, and FPT does not store card information.

An OTP may be required to verify the payment transaction. It depends on your card issuer. Alt text

  1. After the payment is completed, a pop-up will appear displaying a success notification, and your Total Balance and Top-up Balance will be updated accordingly. Alt text

  2. You can also check out your adding credit transaction in the Credit history table. Alt text