Redeem Voucher
Redeem Voucher
Updated on 18 Jul 2025

To start using AI Factory services, you may use Top-up Credits or Voucher Credits.

If you have received a voucher code—for example, as part of a promotional offer—you can apply it to redeem credits!

Notice

  • The voucher must be redeemed within a validity period. Expired codes cannot be used.
  • Voucher credits also expire after a validity period and cannot be used once expired.
  • If you have both top-up and voucher credits, the system will deduct voucher credits first when using AI Factory services.

Add a voucher

After you have received a voucher code, follow the instructions below:

  1. In the left-side menu, click Billing under the Account section
  2. In the Add Voucher area, enter your voucher code and click Apply Code. (Note: Voucher codes consist of 10 characters, including uppercase letters and numbers.) Alt text
  3. Once applied successfully, a confirmation message will appear: "Your voucher has been applied successfully." Alt text
  4. The applied voucher will appear under the Voucher List tab for your reference.