Credit History
Credit History
Updated on 18 Jul 2025

The Credit History tab lets you track all balance changes, including top-ups, voucher credits, and service usage. Alt text Alt text

Table Fields Explanation

Field Description
Date Date and time the transaction occurred.
Service Service being used in the transaction type:
Top-up: Payment Gateway
Voucher: System (of FPT AI Factory)
Charged: AI Factory service that credits were spent (i.e., Model Fine-tuning, GPU Container, or AI Inference)
Source Based on service types
Top-up transaction: Name of the payment gateway that processed the payment transaction
Voucher transaction: Voucher
Charged transaction: The resource name of FPT AI Factory service has used credits
Description Detailed information about the transaction, such as service package name, usage duration, etc.
Code Only appears in the Balance type "Voucher credits"
Voucher code applied to the transaction.
Status Status of Transaction
Success: Completed transactions.
Failed: Transactions that did not go through.
Processed: Transactions are currently being handled.
Amount Credit change:
• A positive amount (+) indicates credits added
• A negative amount (-) indicates credits deducted (service usage or failed reversals).

Table Filter

Filter allows users to apply multiple filters at the same time to quickly find specific transactions.

  • Balance Type:
    • Top-up Credits (Default): View only top-up transactions.
    • Voucher Credits: View only voucher transactions.
  • Select multiple options of Service, Status
  • Date Range: Set the time frame for the records you want to view using Start Date and End Date.

Export records to Excel

Please note that the transactions shown in the Credit History tab are limited and may not include your full transaction history. The Export Excel feature allows you to quickly download all your transaction records for easier tracking, reporting, or auditing.

Follow the instructions below:

  1. Navigate to the Credit History tab.

  2. Select the desired filter:

    • Top-up Credits: To export all top-up transactions currently displayed.
    • Voucher Credits: To export all voucher transactions currently displayed.
  3. Click the Export Excel button at the top right of the table.

  4. An Excel file will be automatically downloaded to your device.