All documents
Note: Only apply for the Vietnam region.
Before you can add credits, you must provide your Billing Information for invoicing and tax purposes.
From the left-side menu, go to Account → Billing, or on the FPT AI Factory Homepage, click Add Credit.
If your billing information is not yet provided, a pop-up will appear asking you to complete it.

If you need to update your billing details later:
From the left-side menu, go to Account → Billing.
Open the Settings tab.
Click the Edit icon to update your information.

Each time you add credits, a payment transaction is created.
You can review all past payments in FPT AI Factory by navigating to:
Account → Billing → Payment History

On this page, you will see:
| Field | Description |
|---|---|
| Date | The date and time of the transaction. |
| Source | The payment gateway used for the transaction. |
| Amount | The amount paid. |
| Payment Status | The status of the payment (e.g., Paid, Failed). |
| Recipient Email | The email address provided in the Billing Information at the time of payment. Vietnam tax invoices are sent to this email. |
| Invoice Status | The progress of invoice generation and delivery (e.g., Processing, Ready). |
| Invoice | Download the official commercial invoice (or purchase receipt) file. |
There are two types of invoices available in FPT AI Factory:
Vietnam Tax Invoice – Issued for compliance with Vietnam tax regulations.
Sent to the email address specified in your billing information.
Commercial Invoice (or Purchase Receipt) – Issued as proof of payment for accounting or business purposes.
Downloadable from the Payment History page.
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checbox-analytics | 11 months | |
| cookielawinfo-checbox-functional | 11 months | |
| cookielawinfo-checbox-others | 11 months | |
| cookielawinfo-checkbox-necessary | 11 months | |
| cookielawinfo-checkbox-performance | 11 months | |
| viewed_cookie_policy | 11 months |