Quick Start
Quick Start
Updated on 18 Jul 2025

AI Factory Billing allows customers to access our services through a pay-as-you-go model with convenient online payments, offering a fully self-service experience. To get started, you need to purchase credits to top up your balance. Once your balance has sufficient credits, you can immediately begin using AI Factory services.

To estimate the amount of credits you may need, please refer to the pricing pages:

Vietnam region – ai.fptcloud.com/pricing Japan region – ai.fptcloud.jp/pricing

Log In console

Sign up for an account at:

A tenant will be created automatically when you sign in. Follow the initial setup guide here

Add Credits to Your Balance

  1. Navigate to Account > Billing in the left menu

  2. Follow the detailed guide here

Redeem Voucher

If you have a voucher code:

  1. Navigate to Account > Billing in the left menu

  2. Follow the detailed guide here

Start Using Services

Once your balance has sufficient credits, you can immediately begin using AI Factory services. Credits will be automatically deducted based on your usage. For details on how each service is billed, refer to the billing calculation guide.

Important Notes

  • Regional Separation: Balances are region-specific. You'll need separate tenants for Vietnam and Japan regions
  • Credit Priority: Voucher credits are used before top-up credits
  • Voucher Expiry: Voucher codes and credits have expiration dates
  • Security: All payment information is securely processed by certified partners (VNPAY/Stripe)

Managing Your Account

  • Credit History: Track all transactions in the Credit History tab. Check the detailed guide for the table here
  • Voucher List: View all applied vouchers and their status. Check the detailed guide for the table here