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Labeling incidents allow users to effectively filter and gain a better understanding of incident over time. Using labels help group incidents and provide a tag for them - for example, indicating which group is involved, which service is affected, and whether customers are impacted or not.
Step 1: From the sidebar menu, choose Apps, then click FMON - Incident
Step 2: Click Settings
Step 3: In the Label tab, click Create Label.
Step 4: Enter a Name and Description for the label.
Step 5: (Optional) Select a color for the label.
Step 6: Click Add Label to create the label
Repeat to create additional labels.
Step 1: From the sidebar menu, choose Apps, then click FMON - Incident
Step 2: Click Settings
Step 3: In the Label tab, choose a label that has been created, then click the Edit icon.
Step 4: Edit the Name and Description for the label if desired.
Step 5: Select a color for the label if desired.
Step 6: Click Edit Label to update the label
Step 1: From the sidebar menu, choose Apps, then click FMON - Incident
Step 2: Click Settings
Step 3: In the Label tab, choose a label that has been created, then click the Delete icon.
Step 4: Click Delete in the popup window to confirm deletion.
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