Incident Label
Incident Label
Updated on 26 Jan 2024

Labeling incidents allow users to effectively filter and gain a better understanding of incident over time. Using labels help group incidents and provide a tag for them - for example, indicating which group is involved, which service is affected, and whether customers are impacted or not.

A. Creating a label

Step 1: From the sidebar menu, choose Apps, then click FMON - Incident

Step 2: Click Settings

Step 3: In the Label tab, click Create Label.

Step 4: Enter a Name and Description for the label.

Step 5: (Optional) Select a color for the label.

Step 6: Click Add Label to create the label

Repeat to create additional labels.

B. Updating label

Step 1: From the sidebar menu, choose Apps, then click FMON - Incident

Step 2: Click Settings

Step 3: In the Label tab, choose a label that has been created, then click the Edit icon.

Step 4: Edit the Name and Description for the label if desired.

Step 5: Select a color for the label if desired.

Step 6: Click Edit Label to update the label

C. Deleting label

Step 1: From the sidebar menu, choose Apps, then click FMON - Incident

Step 2: Click Settings

Step 3: In the Label tab, choose a label that has been created, then click the Delete icon.

Step 4: Click Delete in the popup window to confirm deletion.