Incident Status
Incident Status
Updated on 26 Jan 2024

The status of the incident indicates whether it has been resolved or not. The incident status must immediately show whether the incident is still being mitigated.

Below is a list of recommended statuses that are given in the FMON incident system:

Status Description
Active Incident occurred
Resolved Incident has been resolved

A. Editing incident status

Step 1: From the sidebar menu, choose Apps, then click FMON - Incident

Step 2: Click Settings

Step 3: In the Status tab, choose an existing incident status, then click the Edit icon.

Step 4: Edit the Name and Description for the label if desired.

Step 5: Click Edit Status to update the incident status