Quick Guide
FAQs
VPN Site-to-Site (new version)
You must ensure the following conditions are met:
Access and create a VPN Site-to-Site connection on https://console.fptcloud.com/ .
-Create a Customer Gateway:
Remote private network: LAN subnet range to be peered with Fortigate
Remote IP public: Public IP of Fortigate

-Create a VPN Connection:
The “Pre-shared key” value should be saved for configuration on Fortigate.
The VPN connection includes three main sections:
General Information (contains basic connection details)
Remote VPN Information (contains encryption and customer-side details)
Dead Peer Detection (number of automatic retries if the connection encounters issues)
Section 1: General Information
Section 2: Remote VPN Information

When selecting the provider “Fortigate,” the system automatically fills in the IKE and IPsec information as follows:
For IKE:
Encryption algorithm: aes-256
Authorization algorithm: sha256
IKE version: ikev2
Lifetime units: seconds
Lifetime value: 28800
DH Group: GROUP_14
Phase 1 negotiation mode: main
For IPsec:
Encapsulation mode: tunnel
Encryption algorithm: aes-256
Authorization algorithm: sha256
Lifetime units: seconds
Lifetime value: 3600
Perfect forward secrecy (PFS): GROUP_14
Transform protocol: esp
Section 3: Dead Peer Detection

Enter the Delay and Max failures values, then click Create VPN Connection.
Log in to the Fortigate web interface:

Select IPsec Wizard:

Go to IPsec Tunnels:
-Enter the IP Address of FPT created in Step 1
-Select the WAN interface (if multiple WANs exist, specify the one you want to use).

Check the connection status on the FPT Smart Cloud Portal:

Enable Local Gateway and select Primary IP

Set the Method to Pre-shared Key and enter the same key as in Step 1:

Note: If the customer’s setup is behind NAT, configure as shown below and contact L3-FPT Smart Cloud for support.


If NAT is not used, ensure that NAT mode is disabled.
-Local IP: The customer’s network range to be connected

From FPT Cloud to Fortigate:

From Fortigate to FPT Cloud:

Connection successfully established between FPT Cloud and Fortigate:

At this point, you can open the Terminal / Command Line and test network connectivity using ping.