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    Create a VPN Connection
    Create a VPN Connection
    Updated on 31 Oct 2025
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    Step 1: On the VPN Connection List screen, click Create VPN Connection to create a new connection. file Step 2: Initialize the VPN Gateway and click Next. file Step 3: Enter the VPN Connection information. The required configuration fields for creating a VPN connection are as follows:

    Field Description
    VPN name Name of the VPN connection. It’s recommended to use an easy-to-remember name (e.g., vpn_to_aws).
    Description Short description (optional) to help distinguish between different connections.
    Pre-shared key Shared security key between both sides (can be manually defined or system-generated).
    Local IP Public Public IP address on the FPT side.
    Local private networks Internal network ranges to be connected (enter in CIDR format; multiple entries supported).
    IPSec policy Encryption policy for Phase 2
    IKE policy Encryption policy for Phase 1
    Customer gateway name List of Customer Gateways you have created (to add a new Customer Gateway, please follow the guide here).
    Delay Waiting time between retry attempts (in seconds).

    Note: To ensure stable connectivity and minimize interruption risks, we recommend configuring the DPD Delay and Max Failure parameters on the FCI side to match those on your partner device (e.g., AWS, Fortigate...) in the VPN connection.

    For providers:
    AWS:
    DelayMax failure
    153

    Fortigate:
    DelayMax failure
    153
    If you adjust configuration parameters on the provider side, please update the corresponding settings on the FCI side to ensure compatibility and maintain optimal VPN connection stability.
    Max failures Maximum number of retry attempts before the connection is marked as failed.

    Step 4: Click Create VPN Connection to complete the setup.

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