- About Us
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Secure, unlimited storage to ensures efficiency as well as high and continuous data access demand.
Virtual server integration for 3D Rendering, AI or ML
Enhance application capacity and availability.
Access to an all-inclusive stack for AI development, driven by NVIDIA’s powerful technology!
FPT Web Application Firewall provides powerful protection for web applications
Advanced virtual server with rapid scalability
Backup and restore data instantly, securely and maintain data integrity.
Advanced virtual server with rapid scalability
Access to an all-inclusive stack for AI development, driven by NVIDIA’s powerful technology!
Enhance application capacity and availability.
Backup and restore data instantly, securely and maintain data integrity.
Recovery, ensuring quick operation for the business after all incidents and disasters.
Diverse throughput and capacity to meet various business workloads.
Secure, unlimited storage to ensures efficiency as well as high and continuous data access demand.
FPT Web Application Firewall provides powerful protection for web applications
Intelligent and Comprehensive Virtual Web Application Firewall - Security Collaboration between FPT Cloud and Penta Security.
The Next generation firewall security service
Easily store, manage, deploy, and secure Container images
Safe, secure, stable, high-performance Kubernetes platform
Provided as a service to deploy, monitor, backup, restore, and scale MongoDB databases on cloud.
Provided as a service to deploy, monitor, backup, restore, and scale Redis databases on cloud.
Provided as a service to deploy, monitor, backup, restore, and scale PostgreSQL databases on cloud.
System Monitoring Solution anywhere, anytime, anyplatform
Helps reduce operational costs by up to 40% compared to traditional BI solutions, while improving efficiency through optimized resource usage and infrastructure scaling. - Pricing
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VPN Site-to-Site
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Quick Guide
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Detailed Instructions
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FAQs
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VPN Site-to-Site (new version)
- Common VPN Device Configuration
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VPN Connection Management
- Create a VPN Connection
- Edit VPN Connection
- Enable/Disable VPN Connection
- Delete VPN Connection
- Create Customer gateway
- Edit Customer gateway
- Delete Customer gateway
- Permission access guide
- Setting up alerts via the Cloud Guard service
- Monitoring service through Monitoring feature
- Monitoring service through Logging feature
- FAQs
I. Initial Setup
Q: Why do businesses use a VPN?
VPN is a cost-effective, high-speed, and secure way to connect remote users to the office network. VPN connections are typically established over the public Internet, making the service cheaper than a direct-connect connection while still ensuring a secure connection.
Q: How do I know if the Site-to-Site VPN connection is successful?
On the management interface, you need to check the following columns:
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Operation Status: Online
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Provisioning Status: Active
Note: This status only reflects Phase 1 connectivity. To check Phase 2, perform a ping command between machines belonging to the subnet ranges configured in the VPN connection.
Q: Do the IKE and IPSec policies need to be identical on both ends of the connection?
Yes. The configuration parameters for Phase 1 (IKE) and Phase 2 (IPSec) must be consistent on both sides to ensure a successful connection establishment.
Q: Is VPN Site-to-Site compatible with Fortigate, Pfsense, Checkpoint, etc.?
Yes. The service supports popular devices such as Fortigate, Pfsense, Checkpoint... You can refer to the configuration documentation here:
For Fortigate: here
For Pfsense: here
For Checkpoint: here
II. Operations & Verification
Q: Can I temporarily suspend the VPN connection when not in use and reactivate it when needed?
Yes. You can set the connection status to Inactive to temporarily pause it.
The instruction document is here: link
Q: How can I monitor and view the logs of VPN activities?
You need to access VPN Site-to-Site portal, and then, select Logging tab. You can follow instruction document here.
III. Troubleshooting
Q: VPN connection failed — what should I check first?
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IP address, PSK key, and IPsec configuration
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Firewall and routing setup
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Device logs for specific error messages
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If the issue persists, contact our technical support team for assistance
Q: VPN shows “connected” but ping fails between both sides
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Verify routing configuration, security group, and firewall rules
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Check for possible NAT or overlapping IP ranges
Q: VPN connection drops frequently — how to fix it?
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Confirm IKE/IPSec parameters are correctly matched
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Check Internet connection quality
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If parameters are correct and the connection is stable, contact our support team for further diagnostics
Q: VPN speed is slow — how to improve performance?
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Use lighter encryption algorithms (if acceptable for your security level)
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Increase bandwidth at the main connection points