Add Credits To Account
Add Credits To Account
Updated on 10 Jul 2025

If your balance is insufficient to create a new GPU container, please top up your account and try again by following these steps:

  1. In the left-side menu of AI Factory Portal, click the Billing
  2. You have to choose a currency if it is the first time you access Billing. Alt text
  3. Click the Add credit button Alt text
  4. In the Add credit pop-up, you can select a suggested amount or enter the amount of credits you want to add to your balance. Alt text
  5. Then select a payment method:
    • VNPay: Only supports the Vietnam region and Vietnamese dongs. You will complete the transaction on the VNPay checkout website.
    • Stripe: Enter the card details in the pop-up window to proceed with the payment. All transactions are securely processed by Stripe, and FPT does not store card information.

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  6. After the payment is completed, a pop-up will appear displaying a success notification, and your balance will be updated accordingly. Alt text