All documents
You need to make a payment to purchase credits before using AI Factory services. Please note that your balance is a shared one used to pay for all services of AI Factory, not just GPU Container. After successfully purchasing credits, the number of credits will be displayed on Tenant balance.
A balance is linked to a specific tenant and region.
*Once you successfully sign in to the portals at ai.fptcloud.com (Vietnam region) or ai.fptcloud.jp (Japan region), a new tenant will be created automatically. Please note that tenants in these two regions are completely separate in terms of balance and service resources.
We currently support online payment through Stripe (available with all types of currencies) and VNPay (only available when payment is made in Vietnamese dong). We do not store or process your credit card numbers, they are passed directly to Stripe and VNPay.
Every container has an hourly cost based on GPU Instance. There are separate prices and charges for:
You are charged the GPU instance cost for every minute your container is in the running state. You are charged the persistent storage cost (which depends on the size of your storage allocation) for every single minute your container exists, even if the container is stopped. Temporary storage is free now.
You can get a detailed document of your billing history by clicking "Credit History" within the Billing page of the console.
When your account balance is lower than the estimated total cost of using the container for 1 hour, some actions may be limited such as Create Container, Create Storage Volume, Start Container and Restart Container. You will also receive notification from the system to add credits.
Whenever your balance reaches zero or below, your container will be stopped automatically but not destroyed immediately. Data on temporary storage will be deleted and cannot be recovered. Since the data on the persistent storage is still available, you are still billed for persistent storage on stopped container.
If your balance is negative for 24 consecutive hours, we will delete the container and all data will be permanently deleted. Please plan accordingly.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checbox-analytics | 11 months | |
cookielawinfo-checbox-functional | 11 months | |
cookielawinfo-checbox-others | 11 months | |
cookielawinfo-checkbox-necessary | 11 months | |
cookielawinfo-checkbox-performance | 11 months | |
viewed_cookie_policy | 11 months |