Glossary
Concepts
Initial Setup
Peformance & Benchmark
Troubleshooting
FAQs
This section provides detailed steps for users to perform operations related to the Backup service, including activation, adjustment, and deactivation.
To activate the Backup service, you can do so directly during the additional service configuration step when provisioning the database engine (see the Provision Database section for details), or activate it after the database has been provisioned successfully by following the steps below.
To activate the Backup service, users must enable the Notification service and complete the configuration of email or Telegram recipients for receiving backup-related alerts in advance. If Notification is not configured, the following dialog will appear:

Click Go to Notification to navigate to the Notification tab and complete the alert configuration as described in the 7.8. Notification section.
On the Menu bar, select Database Platform > Select All Database or the menu corresponding to the appropriate database group for the cluster needing backup service activation > Click the Cluster ID > Select the Backup tab to enter the backup service management screen.

After the database cluster is created successfully and the Backup service is not yet activated, the service status will default to Inactive. Click the Enable Backup icon (gear icon) to open the dialog and proceed with activation. Depending on the database engine type and whether the VPC is VMware or OpenStack, some fields may vary.

Description of fields and how to fill them:
After entering all information, click Save to confirm backup service activation.
The backup service activation process takes 5–10 minutes and displays a Processing progress bar. Upon successful activation, the backup service will show as Active with the configured parameters.
To perform data backups for a database, users must create backup jobs, including Full Backup and Differential Backup, in order to configure a scheduled backup policy. Please refer to the detailed instructions at 7.3.2. Backup Job Management.
During usage, if you need to modify the existing Backup service settings, proceed as follows:
On the Backup service management screen, click Update Backup (pencil icon) next to the Backup Service section to open the backup service configuration update dialog.

Enter the required changes and click Save to confirm. The update process may take approximately 5–10 minutes; during this time, the Backup service will display the Updating status. Once the update is completed successfully, the service will return to the Active status with the updated configuration applied.
To deactivate the Backup service, on the Backup service management screen, click the Delete Backup button (trash icon) next to the Backup Service section to open the confirmation dialog. Enter “delete” and click Confirm to confirm deactivation. This process may take 5–10 minutes, during which the Backup service will display Deleting status. Upon successful processing, the service will return to Inactive status.