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The Notification feature helps users receive alerts for key events and service statuses related to their clusters. These notifications can be delivered via email or through third party channels, ensuring you are promptly informed about backup jobs, resource thresholds, scaling events, and other critical database operations.
Currently, the notification system supports the following alert categories:
This guide helps you set up and manage notifications to effectively track important events in FPT Database Engine on the FPT Cloud Portal.
Sign in to FPT Cloud Portal. From the left navigation menu, select “Database Platform” → choose your DB engine category (Relational, Non‑Relational, etc.). Select the target Cluster ID. Switch to the “Notification” tab on the cluster details page.

Click Add New Alert List (the plus icon next to the Notification List) to open the dialog for adding alerts.

Enter the configuration information:
After entering all the information, click "Add" to save the configuration.
All configured alerts appear in the Notification List on the Notification tab. You can view recipients, types, monitored services, and status (enabled/disabled). The following management operations can be performed on a configured alert:
Best Practices:
When setting up notifications from FPT via Telegram, you need to enter the channel ID. The steps below guide you through the process of obtaining this ID.
Log in to Telegram. Create a new Private channel. Assign a channel name (for example: FDE Notify) to receive notifications from FPT Database Engine.
Search for @fde_notify_bot in the member search box. Select FDE NOTIFY to add the bot to the channel.

Set @fde_notify_bot as an Administrator of the newly created channel to allow it to send notifications.

In Telegram, use the search box to find @username_to_id_bot.

Click the IDBot to open the chat window and select Start.
Open the Keyboard Shortcuts menu and select Channel.

Select the channel you have just created and click Send. Telegram will return the Channel ID. Save this ID for later use.

Follow the instructions in 1. Configuring notifications from FPT Database Engine section. When selecting Telegram as the notification type, paste the Channel ID obtained in Step 4 into the channel field.
Note: To configure multiple Telegram channels, repeat Steps 1 through 4 for each channel to obtain the corresponding Channel ID.